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Customer Service

If you currently have a PRO user account with us, please contact us before placing your first order with us. 

Please contact us at: 

or by telephone at:


For make-up and product advice, please contact us at: and select the appropriate category. One of our make-up artists will be happy to contact you and help you pick a color, match a foundation, or just tell you about this season’s picks.

To return MUD products, please review our Return Policy:

• We will accept your return if you contact us within 10 days after you have received your order.
• You will need to contact our shipping department at to receive a Return Authorization Number. 
• Please include a copy of your invoice with your return, so that we can reference the order number when processing your return.
• Customers are responsible for paying all return shipping fees.
• Please write your Return Authorization Number on the outside of your package prior to shipping.
• Please ship your return to:
MUD Product Returns
25311 Avenue Stanford
Valencia, CA 91355

Business Accounts

For questions regarding wholesale accounts, school sales or our partner school program, please contact us at  and select the appropriate category