If you currently have a PRO user account with us, please contact us before placing your first order with us.
Please contact us at:
or by telephone at:
For make-up and product advice, please contact us at: https://www.mudshop.com/pages/contact-us. One of our make-up artists will be happy to contact you and help you pick a color, match a foundation, or just tell you about this season’s picks.
To return MUD products, please review our Return Policy:
• We will accept your return if you contact us within 10 days after you have received your order.
• You will need to contact our shipping department at https://www.mudshop.com/pages/contact-us to receive a Return Authorization Number.
• Please include a copy of your invoice with your return, so that we can reference the order number when processing your return.
• Customers are responsible for paying all return shipping fees.
• Please write your Return Authorization Number on the outside of your package prior to shipping.
• Please ship your return to:
MUD Product Returns
25311 Avenue Stanford
Valencia, CA 91355
For questions regarding wholesale accounts, school sales or our partner school program, please contact us at https://www.mudshop.com/pages/contact-us