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Shipping FAQ's

When will my order ship?

• Orders placed Monday thru Thursdays will ship no later than the next business day.
• Orders placed on Friday's after 12:00pm PST, will be shipped the following Monday (if not a Major Holiday).
• Orders placed on Saturday or Sunday will ship the following Monday (if not a Major Holiday).
• Orders placed on a holiday will ship on the next available business day that MUD is open.

 

Do you offer International Shipping?

We currently only ship to the United States, Canada, Mexico and Australia

 

What are your shipping times and charges? 

While we try to make every effort possible to get you your package on time, due to the global pandemic and other situations out of our control, we have found that some packages are taking longer than the advertised shipping times that are stated on the carriers websites.  

- Shipping within the United States

• Free - Ground Shipping when order is over $50.00 (estimated at 4 to 8 business days to arrive)
• $5.00 - Ground Shipping when order is under $50.00 (estimated at 4 to 8 business days to arrive)
• $10.00 - Premium Shipping (estimated at 3 to 5 business days to arrive)
• $25.00 - Express Shipping (estimated at 2 to 3 business days to arrive)

• Next Day Air is charged at daily rates.  Please contact us for specific pricing

- Shipping Internationally

• $25.00 - Canada (estimated at 7 to 21 business days to arrive)

• $35.00 - Mexico and Australia (estimated at 7 to 21 business days to arrive)

 

What carriers do you use to ship my packages?

We use UPS, USPS and FedEx

 

What times are your Warehouse and Shipping Department open?

We are open Monday thru Friday from 8:00am PST to 5:00pm PST.  We are closed Saturdays and Sundays and all Major Holidays