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Customer Service


To return MUD products, please review our Return Policy below:

• We will accept your return if you contact us within 10 days after you have received your order.
• You will need to contact our shipping department through the contact us page to receive a Return Authorization Number. 
• Please include a copy of your invoice with your return, so that we can reference the order number when processing your return.
• Customers are responsible for paying all return shipping fees.
• Please write your Return Authorization Number on the outside of your package prior to shipping.
• Please ship your return to:
MUD Product Returns
25311 Avenue Stanford
Valencia, CA 91355

Make-up and Product Advice:

Please contact us through our contact us page and one of our make-up artists will be happy to contact you to assist in helping you pick a color, match a foundation, or just tell you about this season’s picks.

Pro Accounts:

For questions regarding professional discounts if you are currently working in the beauty industry please use our contact us form a MUD sales associate will contact you.

Business Accounts:

For questions regarding wholesale accounts, school sales or our partner school program, please use our contact us form and a MUD sales associate will contact you.